Licensed Exterminator in Newport News, VA
We've been the go-to exterminator for Newport News homeowners since the early 1990s. Family-owned, locally operated, and fully licensed and insured in Virginia. Same-week service for most jobs — backed by our Pest-Free Complete Guarantee.
Why Our Customers Choose Us
Not Just Any Exterminator — A Neighbor Who Knows Your Pest Pressure
Newport News has specific pest challenges that a national franchise exterminator chain typically doesn't know about: the clay-heavy soil that holds moisture and drives termite activity, the older housing stock in neighborhoods like Hilton and Hidenwood with more entry points for rodents, the waterfront proximity in parts of the city that increases mosquito pressure in summer. We've been treating homes here for over 30 years. We know this city's pest patterns the way you know your neighborhood.
Dennis started the company in the early 1990s. His son Evan joined and now runs day-to-day operations. When you call, you're talking to the people who actually show up and do the work — not a call center routing you to a rotating crew. That kind of continuity matters when you're trusting someone with your home.
Know When to Call
6 Signs You Need a Licensed Exterminator
Most pest problems get worse when left alone. Here's when to stop trying to handle it yourself and call a licensed exterminator.
Store-Bought Products Aren't Working
If you've sprayed, baited, and trapped with no lasting results, you have an infestation that needs professional identification and targeted treatment — not another trip to the hardware store.
You See Signs But Can't Find the Source
Droppings, chew marks, shed skins, mud tubes, or damaged wood without finding the actual pest means the colony or nest is hidden. A licensed exterminator knows exactly where to look.
The Infestation Keeps Coming Back
Recurring problems — the same roaches, mice, or ants every season — usually means an entry point or harborage area hasn't been addressed. We find and seal the source, not just treat the symptom.
You're Seeing Structural Damage
Hollow-sounding wood, sagging drywall, chewed wiring, or damaged insulation in your crawlspace or attic are urgent warning signs. Termites and rodents can cause serious damage quietly and quickly.
You're Preparing for a Real Estate Transaction
Buyers and lenders in Hampton Roads routinely require pest inspections before closing. Our written reports meet VA and FHA lender requirements and document the current condition of your property.
You Don't Know What Pest You Have
Treatment only works when it's matched to the pest. Treating carpenter ants like fire ants, or German roaches like American roaches, wastes money and time. We identify first, then treat.
How We Work
How Our Licensed Exterminators Treat Your Home
Inspection
We do a thorough interior and exterior inspection — including crawlspace, attic access points, and perimeter — to identify the pest, the extent of the infestation, and all entry points.
Identification
Before we touch a product, we confirm exactly what we're dealing with. Species matters. German roach treatment is completely different from American roach treatment, and termite control is different from carpenter ant control.
Targeted Treatment
We apply EPA-approved products in the right places at the right concentrations. We don't spray everything and hope for the best — we target the harborage areas, entry points, and travel routes specific to your pest.
Follow-Up Guarantee
If your pest problem returns between scheduled visits, we come back at no charge under our Pest-Free Complete Guarantee. No hoops, no questions. We stand behind the work.
Service Area
Exterminator Service Across Hampton Roads
We serve 14 cities across Hampton Roads. Newport News is our home base, but our licensed exterminators cover the full region.
Why CPM
Why Choose Complete Pest Management as Your Exterminator
Family-Owned Since 1993
Dennis and Evan run this company. Not a franchise. Not a call center. The same people answer the phone and show up to do the work.
Licensed & Insured in Virginia
VDACS License #11694. Fully insured. We carry all required Virginia pest control licensing and liability coverage — no exceptions.
Pest-Free Complete Guarantee
If pests return between your scheduled visits, we come back at no charge. No questions asked, no hoops to jump through.
EPA-Approved Products
Every product we use is EPA-registered and applied by trained technicians. Eco-friendly options available for households with children, pets, or sensitivities.
Pest-Free Complete Guarantee
"If pests return between your scheduled service visits, we come back at no charge — no questions asked. We earn your continued business by doing good work, not by locking you into a contract."
— Dennis & Evan, Complete Pest Management
Common Questions
Exterminator FAQs
The terms are often used interchangeably. "Exterminator" is an older word that historically referred to one-time chemical application. Modern pest control companies like Complete Pest Management take a more comprehensive approach — inspection, identification, targeted treatment, and ongoing monitoring. We're licensed by the Virginia Department of Agriculture and Consumer Services (VDACS License #11694).
Cost depends on the pest, severity of the infestation, and the size of your property. A one-time treatment is typically more affordable than you expect, and our quarterly protection plan spreads the cost throughout the year with 4 visits included. We provide free quotes — call (757) 369-0966 or fill out the form above.
We typically have same-week availability for most pest problems throughout Newport News and Hampton Roads. For urgent situations — like an active rodent infestation or a roach problem you just discovered — call us at (757) 369-0966 and we'll prioritize getting to you as fast as possible.
For interior treatments, we ask that people and pets stay out of directly treated areas for 30 to 60 minutes while products dry. For exterior-only services, you don't need to leave at all. We'll give you specific re-entry guidance before we start and explain exactly what we're applying and why.
Yes. We use EPA-registered, family-friendly products on every residential job. We also offer a fully eco-friendly service option for households with young children, pregnant women, or pets with sensitivities. Just let us know and we'll use our green product line — same effectiveness, lower impact.
Ready to Schedule a Licensed Exterminator?
Call, text, or request a free quote — we typically have same-week availability across Newport News and Hampton Roads.